Privacy Policy
Last Updated: June 2, 2026
Introduction
Welcome to Indiora Health ("Indiora Health", "we", "our", or "us").
We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information provided through our website, consultation forms, email, WhatsApp, telephone, and other communication channels.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
In order to provide medical coordination services, we collect personal identity information (such as name, age, and nationality) and contact details (email address, phone number). Crucially, we collect detailed medical information, including clinical reports, diagnostic images, and health histories, to facilitate expert consultations with specialists.
How We Use Your Information
We may use your information to:
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Respond to your consultation requests
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Review submitted medical information
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Coordinate consultations with healthcare providers and specialists
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Arrange communication between patients and healthcare professionals
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Provide patient support services
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Assist with medical travel coordination when requested
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Improve our website and services
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Communicate important updates regarding your inquiry
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Comply with legal and regulatory requirements
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information when necessary to:
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Facilitate consultations with healthcare providers, hospitals, or specialists
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Coordinate patient support services
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Arrange requested medical travel assistance and related support services
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Comply with applicable laws and legal obligations
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Protect the safety, rights, and security of our users and organization
Information shared with healthcare providers or service partners will be limited to what is reasonably necessary to facilitate the requested services.
Medical Information and Confidentiality
Medical information provided by patients is treated as confidential and is used solely for the purpose of evaluating and facilitating healthcare-related services requested by the patient.
We take reasonable administrative and technical measures to protect medical information from unauthorized access, disclosure, alteration, or destruction.
International Patients
Indiora Health supports patients from multiple countries.
By submitting information through our website or communication channels, you acknowledge that your information may be processed and shared with relevant healthcare providers, hospitals, and service partners as necessary to facilitate consultations and patient support services.
Cookies and Analytics
Our website may use cookies and similar technologies to:
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Improve website functionality
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Understand visitor behavior
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Enhance user experience
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Analyze website performance
You may disable cookies through your browser settings; however, certain website features may not function properly.
Data Security
We implement reasonable security measures designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.
However, no internet-based transmission or storage system can be guaranteed to be completely secure. Users submit information at their own discretion.
Data Retention
We retain information only for as long as reasonably necessary to:
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Provide requested services
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Maintain business records
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Comply with legal obligations
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Resolve disputes
Information that is no longer required may be deleted or anonymized.
Your Rights
Subject to applicable laws, you may request to:
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Access your personal information
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Correct inaccurate information
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Update information
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Request deletion of personal information where applicable
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Withdraw consent for future communications
Requests may be submitted using the contact information provided on our website.
Third-Party Websites
Our website may contain links to third-party websites, hospitals, healthcare providers, or service providers.
We are not responsible for the privacy practices, policies, or content of third-party websites.
Children's Privacy
Our services are not directed toward individuals under the age of 18 without the involvement of a parent, guardian, or authorized representative.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact us:
Indiora Health.
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Email: support@indiorahealth.com
WhatsApp: ______________________
Website: Indiora Health