Terms & Conditions
Last Updated: June 2, 2026
1. Acceptance of Terms
Welcome to Indiora Health.
By accessing or using this website, submitting a consultation request, communicating with us, or using any services provided by Indiora Health, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use our website or services.
2. About Indiora Health
Indiora Health is a patient support and healthcare coordination platform that assists patients in connecting with healthcare providers, hospitals, specialists, and related support services.
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Indiora Health is not a hospital, clinic, healthcare provider, diagnostic center, or medical practice.
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Indiora Health does not directly provide medical diagnosis, treatment, surgery, prescriptions, or medical advice.
3. No Medical Advice
Information provided on this website is for informational and coordination purposes only.
Indiora Health is a patient guidance and specialist connection platform and does not provide medical treatment or medical advice directly.
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Nothing on this website should be interpreted as medical advice, diagnosis, treatment recommendations, or a substitute for professional medical consultation.
Patients should always seek advice directly from qualified healthcare professionals regarding their medical condition and treatment options.
4. Consultation Requests
Submitting a consultation request does not establish a doctor-patient relationship with Indiora Health.
Consultation requests are reviewed for coordination purposes only.
Healthcare decisions remain solely between the patient and the treating healthcare provider.
5. Medical Records and Information
Patients are responsible for ensuring that all information, medical reports, records, and documents submitted to Indiora Health are accurate, complete, and up to date.
Indiora Health is not responsible for decisions made based on inaccurate, incomplete, outdated, or misleading information provided by a patient or third party.
6. Healthcare Providers and Hospitals
Indiora Health may facilitate introductions, consultations, and communication with hospitals, specialists, healthcare providers, or related service providers.
The selection of a healthcare provider, hospital, or treatment plan remains the sole decision of the patient.
Indiora Health does not guarantee the quality, availability, outcome, or performance of any healthcare provider, hospital, doctor, or medical facility.
7. No Guarantee of Treatment Outcomes
Medical outcomes vary from patient to patient.
Indiora Health does not guarantee:
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Successful treatment
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Recovery
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Cure
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Medical outcomes
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Survival rates
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Treatment effectiveness
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Specific healthcare results
Any medical opinions, recommendations, or treatment plans are the responsibility of the healthcare provider involved.
8. Medical Travel and Support Services
Indiora Health may assist patients with healthcare-related travel coordination and support services, including but not limited to:
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Appointment coordination
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Medical travel guidance
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Accommodation assistance
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Airport transfers
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Interpretation and translation assistance
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General patient support services
Such services are provided on a best-efforts basis.
Indiora Health does not guarantee the availability, quality, or suitability of third-party service providers.
9. Visas and Travel Documentation
Patients are solely responsible for obtaining:
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Passports
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Visas
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Travel permits
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Immigration approvals
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Required travel documentation
Indiora Health does not guarantee visa approval, immigration clearance, entry into any country, or travel authorization.
10. Translation Services
Translation or interpretation assistance may be provided when available.
Indiora Health does not guarantee the availability of translators for every language and shall not be responsible for misunderstandings arising from translation services provided by third parties.
11. Limitation of Liability
To the maximum extent permitted by law, Indiora Health shall not be liable for:
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Medical decisions
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Treatment outcomes
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Delays in treatment
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Errors made by healthcare providers
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Hospital services
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Travel disruptions
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Visa refusals
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Accommodation issues
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Losses arising from reliance on information provided by third parties
Users assume responsibility for healthcare decisions made in consultation with qualified healthcare professionals.
12. Third-Party Services
Our website and services may include references, links, or access to third-party providers.
Indiora Health is not responsible for the content, services, actions, policies, or practices of third-party organizations.
13. Website Content
While we strive to keep information accurate and up to date, Indiora Health makes no representations or warranties regarding the accuracy, completeness, or reliability of website content.
Information may be updated, modified, or removed without notice.
14. Intellectual Property
All website content, branding, logos, graphics, text, and materials are owned by or licensed to Indiora Health and may not be copied, reproduced, or distributed without prior written permission.
15. Privacy
Use of our website and services is also governed by our Privacy Policy.
Users are encouraged to review the Privacy Policy before submitting personal or medical information.
16. Changes to Terms
Indiora Health reserves the right to update, modify, or replace these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised effective date.
17. Contact Information
For questions regarding these Terms & Conditions, please contact:
Indiora Health
Email: support@indiorahealth.com
WhatsApp: +91 9717377276